22 Feb, 2010, 10:00 am IST
Their product range includes TVs, Refrigerators, Washing Machines, DVD Players, all Kitchen appliances, as well as IT products. Arcee Electronics also have their own service centres for computers, refrigerators, washing machines and televisions.
All their stores are spread across 1,000 to 3,000 sq ft. At the moment, the Vashi outlet is the largest at 3,000 sq ft. Arcee is planning to open one more showroom in Nerul and this one is going to be a swanky 20,000 sq ft outlet at Palm Beach road.
Specialty of Arcee:
They make demo calls. They also send their technicians for even under-warranty product repairs. Arcee electronics were probably the first ones to start the installment scheme way back in 1960’s. Back then you could pay Rs 500 at the time of purchase of a refrigerator and then pay the rest of the amount (around Rs 2,000 or Rs 3,000) in instalments of Rs 500.
The next time someone gives you Sodexo coupons, don't forget to stop at Arcee Electronics for some CE shopping. Apart from that they also offer zero percent interest schemes. If you buy from them during the festival season, make some space in your car for the special sweets and dry fruits that they’ll throw in the package. Apart from this they also come up with regular festive offers, holiday coupons, gift packages, combo offers. The other mandatory service they offer is home delivery.
They offer a one-month trial period for televisions. If you aren't satisfied with the set, you can come back and exchange it for another.
According to Mr Ashok Sharma, LG is the most popular product. This he believes is because of their aggressive approach to promotion, be it at the consumer level or the dealer level. Not just that, LG he says, also backs this approach with good quality products, excellent after sales service and competitive pricing. Apart from LG, the other sought after brands are Samsung, Sony and Whirlpool.